Responsibility on Accommodation
The responsibility of this hotel concerning accommodation shall start from the time the guest registers at the front desk or when he/she enters his/her room. Whichever comes first, until he/she leaves his/her room to depart.
Rejection of Accommodation Requests
This hotel may refuse to provide accommodation in the following circumstances:
Clarification of Name etc.
When this hotel has accepted a request for accommodation in advance of the day of occupancy (hereinafter called request for accommodation reservation) it may request the person making the reservation to clarify the following particulars, within a designated period.
Check-Out Time (Check-In Time 3:00p.m.)
The hour for vacating the room by the guest (check out time) shall be 10:00 a.m.
2. The previous paragraph notwithstanding this hotel may accede to the use of the room beyond the check out time. In such a case, there is an additional charge as listed here under.
Payment of Bills
Guests shall pay for the accommodation from the commencement of occupancy, even when they voluntarily choose not to use the facility.
Observance of Rules
Guests shall observe the rules established by this hotel and posted within this hotel.
In addition to that provided for elsewhere, this hotel shall be enabled to cancel the reservation for accommodation in the following circumstances:
Guests shall register the following particulars with this hotel upon arrival.
When this hotel has accepted a request for reservation of accommodation, it may request the payment of a deposit, limited to charge of accommodation for the period of stay (when the period of stay is over 3 days, it shall be for 3 days) within a designated period.
Application of provisions
Accommodation contracts and related contract to be entered into by this hotel shall be in accordance with these provisions and particulars not provided for these provisions, shall be made in accordance with the laws and customary practices.
Notwithstanding the previous paragraph, this hotel may enter into special agreements to the extent that they will not run counter to the spirit of these provisions, the laws and customary practices.
Rejection of continued occupancy
This hotel may reject the continued occupancy of the room, even for the period accepted, in the following circumstances:
2. When it comes under clauses from 3 to 7 of article 2.
Cancellation of reservation
When the person making the reservation cancels the whole or a part of the reservation made, this hotel shall receive payment for the cancellation as stipulated in the cancellation charge, shown hereunder. However, this provision shall not apply to parties (referring to groups with 15 paying members or more hereafter) up to 10% of its number, as of 10 days prior to occupancy, (when this hotel has accepted the reservation later than this date, then the date of acceptance shall apply) with fractions counted as whole when such cancellation was made for a portion of the group.
Rules on cancellation cost
This hotel may consider the reservation for accommodation as having been cancelled by the person making the reservation, when the guest does not appear by 9:00 p.m. of the day of occupancy and when she/he has not contacted with this hotel beforehand. (When the hour of arrival is more or less stated, then it shall be 1 hour after that hour)
Shin-Okubo International Hotel